QueenSpins Casino Cookie Policy

At QueenSpins Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and what choices you have regarding their use. By continuing to use our platform at queenspins.com, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — whether desktop or mobile — when you visit a website. Here at QueenSpins, we use cookies to help our platform function correctly, to remember your preferences, and to provide you with a more personalised experience. Cookies allow us to recognise your browser or device on repeat visits and can store certain information about how you interact with our services.

Cookies are not programs and cannot carry viruses or access your personal files. They are simply small data files used to improve the quality and efficiency of our services. We may also use similar technologies such as web beacons, pixels, and local storage to achieve similar goals.

Types of Cookies We Use

Strictly Necessary Cookies

Our QueenSpins Casino platform relies on strictly necessary cookies to function. These cookies are essential for enabling core features such as secure login (queenspins casino login), session management, and payment processing. Without these cookies, services you have requested — such as accessing your account or completing a withdrawal — cannot be provided. You cannot opt out of strictly necessary cookies while continuing to use our website.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use queenspins casino. This includes which pages are visited most often, how users navigate between sections, and whether any error messages are received. All information collected by these cookies is aggregated and anonymous — it does not identify you personally. We use this data to improve how our platform works and to ensure the best possible experience for players in our primary markets, including queenspins australia, New Zealand, Canada, and India.

Functional Cookies

At Queen Spins Casino, we use functional cookies to remember choices you make and to provide enhanced, more personalised features. For example, these cookies may remember your preferred language, your currency setting (from EUR, AUD, CAD, NZD, and others), and whether you have previously accepted our cookie notice. The information collected by functional cookies may be anonymised, and we are not able to track your browsing activity on other websites.

Targeting and Advertising Cookies

Our QueenSpins Casino platform and our marketing partners may use targeting cookies to deliver advertisements that are relevant to your interests. These cookies track your visits to our site and other websites to build a profile of your interests. We use this information to show you promotional content — such as our queenspins no deposit bonus offers, queenspins bonuses, and queenspins promo code campaigns — that is relevant to you. You may opt out of these cookies at any time through our cookie preference centre.

Session Cookies vs. Persistent Cookies

We use both session cookies and persistent cookies on the Queen Spins platform. Session cookies are temporary and are deleted from your device once you close your browser. Persistent cookies remain on your device for a set period of time and are activated each time you visit our website. The duration of persistent cookies varies depending on their purpose and is set out in our cookie preference tool.

Third-Party Cookies

When you visit queenspins casino, certain cookies may be set by third-party service providers we work with. These include:

  • Game providers such as NetEnt, Evolution, Play'n GO, and Microgaming, who may use cookies in connection with our 3,000+ game library
  • Payment processors and e-wallet providers, including Skrill, Neteller, and Visa, to facilitate secure transactions
  • Analytics platforms used to help us understand player behaviour across our desktop and mobile versions
  • Advertising networks that help us promote our queenspins no deposit bonus codes and other promotional campaigns
  • Customer support tools that power our 24/7 live chat service

We do not control the cookies set by third parties. We recommend reviewing the privacy and cookie policies of these third parties directly. Our Queen Spins Casino team is happy to provide further information upon request via support@queenspins.com.

How We Use Cookie Data

At QueenSpins, we use the information gathered through cookies for the following purposes:

  • To keep you securely logged in during your session (queenspins login and queen spins casino login functionality)
  • To remember your account preferences, language, and currency settings
  • To monitor and improve the performance of our platform across all devices
  • To process and verify transactions, including queenspins casino withdrawal requests
  • To deliver relevant promotional content, including our welcome bonus, Tuesday and Friday reloads, and rotating free spin offers
  • To support responsible gaming features and player protection tools
  • To comply with our obligations under the Tobique Gaming Commission licence (no. 0000002)
  • To detect and prevent fraudulent activity and protect the security of player accounts

Your Cookie Choices and Controls

We respect your right to control how cookies are used on your device. Here at Queen Spins, we provide a cookie preference centre accessible via our website footer, where you can manage your cookie settings at any time. You may choose to accept all cookies, reject non-essential cookies, or customise your preferences by category.

In addition, most web browsers allow you to manage cookies through their settings. You can typically:

  • Delete all cookies stored on your device
  • Block all cookies from being placed
  • Allow cookies only from specific websites
  • Receive a notification when a cookie is set

Please be aware that restricting cookies may affect the functionality of our QueenSpins Casino platform. Certain features — including our queenspins casino login, game loading, and live casino functionality powered by Evolution — may not work correctly if cookies are disabled.

Cookies and Mobile Use

Our Queen Spins platform is fully optimised for mobile devices. When you access queenspins casino via a mobile browser, the same cookie technologies apply as on desktop. If you use a third-party app or browser on your mobile device, cookie settings may differ. We recommend checking your mobile browser's privacy settings to manage your cookie preferences accordingly.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our services. At QueenSpins Casino, we will notify you of any significant changes by posting a prominent notice on our website or by contacting you directly where required. The date of the most recent revision will always be displayed at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about how we use cookies or wish to exercise your rights in relation to cookie data, please do not hesitate to get in touch with our team at QueenSpins. You can reach us via:

  • Email: support@queenspins.com
  • Live Chat: Available 24/7 on our website at queenspins.com
  • Operator: Novatrix SRL, Potrero Cerrado, Oreamuno, Cartago, Costa Rica (Reg. No. 3-102-893958)

We are dedicated to maintaining your trust and to ensuring our use of cookies remains fair, transparent, and in accordance with all applicable regulations and our licensing obligations with the Tobique Gaming Commission.